Supervises and provides guidance to subordinates in performing all laundry department functions. Acts as Manager, Laundry during his/her absence.
Maintains acceptable standards in the areas of: attendance, customer service, professionalism and establishing harmonious working relationships.
Performs supervisory functions; prepares work schedules, assigns staff, observes and reviews performance to provide input to formal evaluations, and makes recommendations for personnel actions; assists in staff selection and provides orientation, training and ongoing in-services for staff. Schedules and supervises Laundry functions and activities so as not to interrupt or interfere with patient care activities.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Adheres to and supports staff in exhibiting TMCH values of compassion, community, integrity and dedication. Works collaboratively and supports efforts of other team members.
Ensures all jobs are filled properly and linens moved smoothly.
Maintains required records, reports, and statistics as directed.
Inputs all daily deliveries into computer for monthly reports. Provides information on linen ordering requirements.
Responds to all deliveries that are considered to be “STAT”. Ensures delivery of all linen in a timely manner to departments.
Makes recommendations concerning repairs, linen replacement, cleaning, improved sanitation and other means of creating efficiencies.
Checks that all chemical dispensers are working properly on a daily basis.
Demonstrates proper use of cleaning materials and equipment at all times and passes knowledge to staff through educating and training.
Rotates linen on regular basis. Maintains log for all unusable linen that is taken from service.
Loads and unloads all linen from dryer using proper settings for drying of linen, as to type of linen.
Follows all folding procedures; demonstrates understanding of all surgery requirements on special folding.
Communicates with all units in regard to telephone orders.
Ensures compliance with applicable regulatory requirements and reports to Manager any possible compliance issues. Attends annual compliance training.
EDUCATION: High School diploma, or an equivalent combination of relevant education and experience.
EXPERIENCE: Four (4) years related experience, preferably including lead or supervisory experience.
LICENSURE OR CERTIFICATION: None required.