Supervisor Environmental Services - Housekeeping
The EVS staff provides a sanitary and aesthetically pleasing environment for patients, visitors and employees. Cleans and disinfects surfaces as required by wiping, dusting, dust mopping, wet mopping, scrubbing, and vacuuming. This position cleans sterile areas, all patient rooms, procedure rooms, office spaces and public spaces within the hospital and outlying buildings. Also gathers and disposes of trash, waste materials, and bio-hazardous materials, services and cleans paper and soap dispensers. Maintains hospital equipment and supplies in good working order. The Environmental Services Associate assists in moving heavy articles such as mattresses, bed boards, furniture, and removes and re-hangs draperies and cubicle curtains and is required to have the ability to lift up to 75lbs.
The Environmental Services (EVS) Department at TMC is responsible for cleaning 1,300,000 square feet on a daily basis. The Department, on a daily basis, conducts an average of 400+ occupied patient room cleans, as well as 200+ terminal patient room cleans. Annually, the Department conducts a total of 65,000+ terminal patient room cleans.
Housekeepers on a patient unit will be assigned, on average, 24 – 30 occupied patient rooms to clean, 4 – 6 terminal patient room cleans, as well as being responsible for the cleaning of all the other areas in the department on a daily basis. The productivity level for an EVS staff member at TMC is 1,500 sq ft an hour. This translates to cleaning a small 3 bed room home each hour, on the hour, to hospital standards.
The EVS Department operates 24 hours a day, 7 days a week. Housekeepers are required to be flexible enough to work any day of the week, weekend and Holidays.
Supervises employees who are providing a sanitary and aesthetically pleasing environment for patient, clinic, office, ancillary, and critically clean (sterile) areas of the hospital.
Performs supervisory functions; prepares work schedules, assigns staff, observes and reviews performance to provide input to formal evaluations, and makes recommendations for personnel actions; assists in staff selection and provides orientation, training and ongoing in-services for staff. Schedules and supervises housekeeping functions and activities so as not to interrupt or interfere with patient care activities.
Adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Demonstrates use of cleaning materials and equipment and explains methods of cleaning to ensure the most efficient and economical use of materials and manpower.
Makes recommendations concerning painting, repairs, furnishings and furniture, relocation of equipment, and allocation of space to improve sanitation, appearances, and efficiency.
Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities.
Ensures compliance with applicable regulatory requirements as well as organizational and department-specific safety standards and guidelines.
Maintains required records, reports, and statistics as directed.
Assists with departmental purchasing of supplies and equipment.
Performs related duties as assigned.
EDUCATION: High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience.
EXPERIENCE: Four (4) years of experience in assigned area, preferably in an acute care setting and in a lead or supervisory role.
LICENSURE OR CERTIFICATION: None required.
BILINGUAL: Preferred but not required.
SKILLS AND KNOWLEDGE:
Knowledge of housekeeping and floor care best practices.
Knowledge of scheduling tasks to provide the least amount of interruption and assigning tasks.
Skill in leading and guiding others.
Ability to complete routine maintenance and troubleshooting of cleaning equipment.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to complete routine reports and correspondence.
Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to perform routine computer tasks (e.g. log in and out, e-mail correspondence, complete daily reports, etc.).