Supervisor Environmental Services - Housekeeping
Supervises employees who are providing a sanitary and aesthetically pleasing environment for patient, clinic, office, ancillary, and critically clean (sterile) areas of the hospital.
Performs supervisory functions; prepares work schedules, assigns staff, observes and reviews performance to provide input to formal evaluations, and makes recommendations for personnel actions; assists in staff selection and provides orientation, training and ongoing in-services for staff. Schedules and supervises housekeeping functions and activities so as not to interrupt or interfere with patient care activities.
Adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Demonstrates use of cleaning materials and equipment and explains methods of cleaning to ensure the most efficient and economical use of materials and manpower.
Makes recommendations concerning painting, repairs, furnishings and furniture, relocation of equipment, and allocation of space to improve sanitation, appearances, and efficiency.
Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities.
Ensures compliance with applicable regulatory requirements as well as organizational and department-specific safety standards and guidelines.
Maintains required records, reports, and statistics as directed.
Assists with departmental purchasing of supplies and equipment.
Performs related duties as assigned.
EDUCATION: High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience.
EXPERIENCE: Four (4) years of experience in assigned area, preferably in an acute care setting and in a lead or supervisory role.
LICENSURE OR CERTIFICATION: None required.
BILINGUAL: Preferred but not required.
SKILLS AND KNOWLEDGE:
Knowledge of housekeeping and floor care best practices.
Knowledge of scheduling tasks to provide the least amount of interruption and assigning tasks.
Skill in leading and guiding others.
Ability to complete routine maintenance and troubleshooting of cleaning equipment.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to complete routine reports and correspondence.
Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to perform routine computer tasks (e.g. log in and out, e-mail correspondence, complete daily reports, etc.).