Service Coordinator - Laundry

SUMMARY:
Accountable for assisting in daily operations of assigned program area.  Responsible for ensuring environmental integrity.

ESSENTIAL FUNCTIONS:

Process equipment work orders and maintenance for department.

Assist with coordination of unit meetings/activities when needed.

Order and maintain supplies and equipment.  Coordinate receipt and distribution of materials.

Assist with unit orientation to new staff through identification of emergency safety equipment locations, safety manuals, and hospital tour when needed.

Ensure program/service compliance with facility and appropriate regulatory agency standards.

Facilitate quality improvement through participation in unit/hospital based committees and teams.

Assist manager in updating of files, manuals, and policies and procedures.

Monitor and evaluate supply cost, charges, and utilization of supplies.  Provide input of necessary data for use in manager development of annual, capital, and operating budgets.

Provide assistance with special projects as requested.

Monitor operational efficiency in the environment and make suggestions for improvements.

Participate and support unit/hospital initiatives such as customer satisfaction, environmental safety, and quality.

MINIMUM QUALIFICATIONS

EDUCATION:  High School Diploma or General Education Diploma (GED). Associates Degree or related post high school coursework preferred.

EXPERIENCE:  Clinical roles require recent (1 year or more) experience in an acute care setting (unit clerk, PCT/CNA, LPN).  Facilities roles require experience in data entry, documentation organization, and regulatory agency documentation.

LICENSURE OR CERTIFICATION: Current Cardio Pulmonary Resuscitation (CPR) certification required for clinical roles.

KNOWLEDGE, SKILLS AND ABILITIES:

• Verbal and written communication skills.

• Knowledge of computer application software such as Microsoft Office products.

• Rapid data entry capabilities.

• Basic knowledge of regulatory requirements. Preferred: Continuous Quality Improvement Process related to health care standards and practices and/or Joint Commission standards and documentation requirements.

• Skill in analyzing basic financial data, e.g. general ledger reports.

• Ability to evaluate performance and make recommendations for improvement.

• Ability to read and interpret pertinent supply reports and make suggestions for improvement based on trends found in rounding in department and working with staff.

• Ability to prepare and present reports to management.

• Ability to gather information, and interact across department boundaries using judgment, tact, and diplomacy.