RN Supervisor Supplemental Staffing
Assists the nurse manager with leading supplemental staffing with specific focus on outcomes, and performance improvement. Provides staffing analysis to ensure clinical schedules for inpatient units meet the needs and then uses Bid Shift or contract labor to support where needed. Supervises employees engaged in clinical scheduling. Ensures that staffing documentation is accurate, financial information is verified, and provides information to appropriate units in a timely manner. Acts as the clinical liaison between IT and nursing regarding Kronos.
Assist with managing staff; interviews, hires and trains; prepares work schedules and assigns staff; evaluates employee performance; deals with performance problems as delegated by the manager; delegates work assignments effectively.
Provides input for budget preparation and monitors/controls expenses within approved budget allocations.
Compiles and distributes information regarding staffing, census and scheduling needs.
Liaison for contract labor agencies and provides contract administration and oversight for the agency contracts.
Monitor the intake of contract labor to ensure the appropriate documents are complete and accurate.
Manages the clinical schedules for the inpatient units and as prescribed by leadership. This would include staffing to projected census, posting Bid Shift, and utilizing contract labor.
Monitor the utilization of resources to staff appropriately and financially responsibly.
Maintains department records, reports, and files as required.
Maintains current knowledge of regulatory requirements and practices related to patient staffing.
Utilizes Excel, Word, Internet, email, and miscellaneous software programs and network systems.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion and dedication.
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff.
Investigates patient complaints and/or incidents, initiating corrective and/or disciplinary action under the direction of the manager.
Maintains an ongoing evaluation of customer service to ensure that systems, policies, and procedures are convenient to those being served.
Ensures compliance with requirements of federal, state and community agencies, regulatory authorities, and hospital policies and procedures.
Assists in the selection and monitoring of preceptors in development of their role to facilitate new grad hires incorporation into the float pool.
Ensures the design, implementation, and evaluation of educational programs for staff.
Performs related duties as assigned.
EDUCATION: Associate’s degree in Nursing required, Bachelor’s degree preferred.
EXPERIENCE: Three (3) years of relevant nursing experience with mastery of RN role and competencies for assigned area, evidence of leadership, teaching and interpersonal skills, and documentation of professional development.
LICENSURE OR CERTIFICATION: Current RN license permitting work in the state of Arizona and Current Basic Life Support (BLS) certification required.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of critical care techniques, tools and responses required to ensure optimal patient care.
Knowledge of processes and procedures to follow during a rapid response, code, or stroke call.
Knowledge of surgery specialties and how to prepare, assess and provide post-operation patient care to ensure best practices are followed.
Knowledge of infectious diseases, OSHA and CMS requirements, microbiology and surveillance practices for infection control.
Skill in evaluating performance and recommending improvements.
Skill in managing and training staff.
Skill in strategic planning and developing staffing plans to meet not only current needs but future needs.
Skill in creating and analyzing financial, staffing and production reports to effectively evaluate staffing criteria.
Skill in developing training materials and educating staff in the proper responses for critical care issues.
Skill in the use and maintenance of computer systems and programs, especially NRCPR, PC File and Folder, Word, EXCEL, e-mail and attachment capabilities, Outlook, PowerPoint and Kronos.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively communicate both in writing and verbally in order to lead, teach and report on issues and effectively deal with difficult situations.
Ability to complete routine reports and correspondence.
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.