Job Description
Our Team Is Growing. And There’s a Place for You Here.
At TMC Health, taking care of our community starts with taking care of the people who care for it. TMC Health is committed to providing exceptional care for our patients, and to creating opportunities for the people who make that care possible.
TMC Health is Southern Arizona’s locally governed nonprofit health system, with four hospitals, Tucson Medical Center, TMC Rincon, Benson Hospital and Northern Cochise Community Hospital, along with more than 20 TMCOne locations, TMC Health Cancer Center, TMC Health Cardiovascular Network and more. Together, we provide care across Southern Arizona, from primary care to advanced specialty services.
TMC Health employees are a team who share a commitment to exceptional care, compassion and making a difference for the people and communities we serve.
Because Where You Work Matters
At TMC Health, you’re more than an employee. You’re an essential part of our mission—and we’re committed to helping you build a career you’re proud of.
- Grow From Within - Explore career advancement opportunities across a growing health system.
- Keep Learning - Tuition reimbursement and opportunities to build your knowledge and skills.
- Feel Supported - A culture built around respect, collaboration and supporting one another.
- Balance What Matters - Programs and benefits designed to support your life inside and outside of work.
And with competitive compensation, sign-on opportunities for select positions and more, we’re investing in the people who make exceptional care possible.
Love where you live, too.
Southern Arizona offers more than 300 days of sunshine, stunning desert landscapes and endless opportunities to get outside. With a welcoming community, vibrant food scene, distinctive Southwestern culture and a lifestyle that makes room for adventure and relaxation, it’s a wonderful place to put down roots and grow your career.
If you’re looking for a place where your work matters, your growth is supported and you’re valued for the difference you make, there’s a place for you at TMC Health.
Come grow with us.
Unit Information:
SUMMARY:
The Bed Control Nurse (BCN) rapidly, efficiently, and accurately triages patient levels of acuity. The BCN facilitates patient transfer requests from referring facilities to TMCH, coordinates the admission of TMC Emergency Department (ED) patients, and assigns inter-unit patient transfers in a timely manner. The BCN practices with a sense of urgency in their Bed Control (BC) workflow to manage the patient “inter-unit” bed assignments, patient transfer requests from referring facilities, and coordinating the TMC Emergency Department (ED) patient admissions. The BCN will assist with admission to and from TMC Rincon location. The BCN accepts all appropriate unit bed assignments made based on admission criteria. As the BCN navigates the Bed Control workflow process the BCN must exhibit proficiency in the bed assignment system using Epic Software. The BCN ensures appropriate patient bed placement using critical thinking skills and applying resource utilization to facilitate patient admission to the appropriate level of care and nursing unit.
ESSENTIAL FUNCTIONS:
Obtain clinical information, screen patient admissions requests for appropriateness of admission, patient status, and level of care.
Apply in-depth knowledge of EMTALA regulations.
Apply in-depth knowledge of Medicare COP to issues of admission, status, level of care, and priority.
Facilitate timely acceptance of admissions from physician offices and referring facilities so that no appropriate potential admission is lost due to untimely bed assignment.
Collaborate with the Admitting department to ensure accurate patient information in order to eliminate lost reimbursements for direct admissions.
Collaborate with admitting physician/provider to ensure correct admission status and level of care and accept verbal admission orders.
Collaborate with nursing units, ED, and House Supervisor (HS) regarding patient admission status and level of care.
Manage patient admission and Epic patient tracking system to ensure proper patient placement.
Refer complicated patient issues relating to status to Bed control/ Physician Adviser and follow up to ensure accurate patient status.
Assist Bed Control Nurse Manager in maintaining and compiling direct admission statistics on a daily basis.
Orient, instruct, and educate any assigned personnel.
Identify and resolve workplace health and safety issues.
Comply with policies, procedures, regulations, and standards, and take corrective action when violations occur.
Submit patient information into UM review section.
Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies, and standards.
Perform related duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION: Graduation from a qualified, nationally accredited nursing program; preferred BSN.
EXPERIENCE: Five (5) years of acute care experience; preferably ICU or Emergency Department (ED) with Triage skills.
LICENSURE OR CERTIFICATION: Current RN licensure permitting work in the state of Arizona.
KNOWLEDGE, SKILLS AND ABILITIES:
· Skill and experience managing competing priorities.
· Knowledge and experience of patient throughput in a hospital system.
· Demonstrates professional phone etiquette, including active listening, clear communication, and courteous interaction with callers.
· Ability to navigate an Electronic Health Record (EHR), particularly Epic.
· Knowledge of direct patient care and critical care procedures and techniques, tools, and responses required to ensure optimal patient care.
· Skill in communicating with physicians via telephone to ensure proper patient care.
· Skill in the use of computer applications such as Microsoft Office: Word, EXCEL, and systems such as Epic.
· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
· Ability to complete routine reports and correspondence.
· Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.
· Ability to define problems and collect data, establish facts, and draw valid conclusions.
· Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
· Ability to multitask.