Job Description

Quality Improvement Analyst
Job CategoryAllied Health
ScheduleFull time
Shift1 - Day Shift

This position is Monday-Friday 8am-4:30pm with some flexibility in hours after probationary period of 90 days. This position requires a working knowledge of Excel to include pivot tables and basic formulas to create reports that will be shared with executive leadership. There will be some patient outreach and provider contact as well as collaboration with payer groups, care coordinators and the quality RNs.


Responsible for data collection of Organization’s provider practices for quality measures as defined by Accountable Care Organization and payers. Works closely with Quality Improvement and Clinical Outcomes Manager, Quality Improvement and Clinical Outcomes Manager Specialist, Practice Manager, Revenue Cycle Manager and Epic Amb Department to ensure correct configuration of EMR system and reporting functions meet quality care requirements.


Creates and communicates status reports in accordance with departmental standards.

Updates documentation consistently, following departmental policies and procedures.

Provides routine interaction with physicians, providers, and coding staff on a daily basis to assist with or resolve issues relating to medical documentation, coding, quality improvement, and clinical outcomes associated with patient care and service to ensure positive results.

Prepares detailed reports that provide a range of data to assist management in evaluating performance and making recommendations for Accountable Care Organization reports: HEDIS, GPRO, etc.

Assists with EPIC system analysis and report authorship and design.

Assists with analyzing business operations and provides recommendations for optimum EPIC system utilization.

Develop dashboards, reports and analytical models. 

Meets with customers and provides frequent written status updates to customers, team members, and department management.

Responsible for providing superior customer service while reviewing and processing information requests including medical records from patients, physicians, other medical professionals, insurance companies and others.

Coordinates, monitors and maintains the credentialing and re-credentialing process.



EDUCATION:  Completion of a 2-year college or an equivalent combination of relevant education and experience. Bachelor’s degree from an accredited institution in a related field preferred or equivalent experience in a related field preferred.

EXPERIENCE: Five (5) years of physician office and clinic operations experience. Five (5) years of related data management and reporting. 



Application Instructions

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