The Pre-Hospital Coordinator is responsible for the oversight and monitoring of the delivery of prehospital care in the EMS system: develops and implements programs related to the delivery of prehospital care, training, and quality improvement of prehospital and hospital personnel who provide emergency medical services.
ESSENTIAL FUNCTIONS :
Plans, coordinates, implements, monitor and evaluate the effectiveness of the delivery of ALS and BLS prehospital care within the EMS system.
Develops, organizes, implements, reviews and maintains system-wide quality improvement program functions and activities; identifies trends for improvement; prepares statistical indicators, narrative reports and findings.
Participates in the development and implementation of policies, procedures and treatment protocols for the delivery of prehospital care; maintains policy and procedures.
Initiates, investigates and implements emergency medical personnel disciplinary review process per ADHS guidelines and regulations along with Base Hospital guidelines; establishes findings and makes recommendations to Base Hospital Medical Director; carries out initial contact and information gathering for evaluation.
Monitors and develops ALS and BLS training; reviews performance of instructors; makes recommendations regarding improvement of curriculum and training process.
Prepares reports and correspondence; plans meeting agendas; maintains minutes and files on related meetings; speaks before groups; may disseminate information on EMS issues to Regional Committee’s. Acts as liaison with provider and hospital agencies.
Develops and provides quarterly ALS/BLS review training and reaccrediting ALS/BLS for National; plans and directs quality improvement meetings, and continuing education sessions.
Works independently to ensure that the goals and objectives of the Base Hospital Program are accomplished in accordance with priorities, time limitations, resources, ADHS rules and regulations.
Collects data for select projects or indicators (STEMI, Therapeutic Hypothermia, Chest Pain Center, Comprehensive Stroke Center)
Remains alert to quality and safety trends. Monitors the effectiveness of QI projects and/or new procedures. Remains alert to Risk management issues and notifies supervisor as appropriate. Auditing EMS provider and medial direction staff performance through medical record review and audio recordings.
Plans in coordinating EMS conferences or educational events. Uses appropriate teaching strategies, including the use of the principles of adult education.
Supports the collection of prehospital research and performance data. Demonstrates an advanced understanding of prehospital management. Recognizes breakdowns in the system of care delivery for prehospital care situations and works on issue resolution. Assists in the development of local and regional EMS protocols/guidelines/administrative orders and other procedures.
Actively participates in processes designed to improve EMS system outcomes. Development and/or revision of patient care protocols and policies to improve prehospital care delivery. Development of necessary staff education for EMS providers and medical direction staff on new or revises policies/protocols/procedures.
Maintains expertise in prehospital care by attending regional and national conference, networking with peers, and reading journals. Fosters and promotes valuable professional relationships among customers.
Participates in local and state emergency medical service design and development.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Performs related duties as assigned.
EDUCATION: Bachelor’s degree from a qualified, nationally-accredited program, or an equivalent combination of relevant education and experience.
EXPERIENCE: Five (5) years Paramedic or five (5) years Registered Nursing (RN) experience, preferably in an acute care setting with experience in an emergency department.
LICENSURE OR CERTIFICATION: B asic Life Support (BLS), Advance Life Support (ACLS), and Pediatric Advance Life Support (PALS) certifications required. Current RN licensure permitting work in the State of Arizona or c urrent Arizona Emergency Medical Technician Certification to the Paramedic level (National Registry preferred) required.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of compliance with continuing education requirements of all levels of emergency medical technicians, nurse intermediaries, and Base Hospital physicians employed by or assigned to the Base Hospital.
- Skill in maintaining records and preparing reports for submission to ensure accreditations are noted and maintained.
- Skill in listening, interpreting needs and following through to ensure processes are completed in a timely manner.
- Skill in providing effective communications both in writing and orally.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions of equipment needed on the job and procedure manuals.
- Ability to complete routine reports and correspondence.
- Ability to listen and accurately interpret others’ communication or instructions in order to take appropriate action.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.