Manager Patient Care Services - NICU
$10,000 sign-on bonus for applicants with 2+ years of management experience!
The NICU is a 41 bed level III Intensive Care Nursery. We care for all sick and premature babies (as small as 23 weeks gestation). The NICU supports Labor and Delivery with a high-risk team to respond to all high-risk deliveries. The NICU has a Neonatal Transport Team that provides services to all Level 1 Nurseries and 11 centers in Southeastern Arizona and Northern Mexico. The team consists of a RN and a Respiratory Therapist. The team operates seven days a week, 24 hours a day.
Manages a nursing unit or nursing specialty function such as Bed Control or Restorative Services.
Manages staff; interviews, hires and trains; evaluates employee performance; deals with performance problems as appropriate; dele gates work assignments effectively; manages operations for quality 24/7 patient care.
Assists in managing department budget.
Designs, with agreement from Director of Nursing (DON), or Director of Behavioral Health Nursing, and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid.
Monitors patient acuity/staffing through the bi-weekly productivity report and takes appropriate action.
Provides safe environment for patients and caregivers, compliant to EOC rules and all regulatory requirements.
Facilitates development of unit specific standards of care with realistic and measurable patient care outcomes.
Provides orientation for the medical staff to Nursing Services.
Promotes continuity of patient care by supporting case management activities; acts as a resource to direct care providers when support services are in conflict with patient care needs.
Promotes an optimum environment in which the patient care team can accomplish mutually developed goals.
Investigates patient complaints and/or incidents, initiating corrective and/or disciplinary action.
Maintains an ongoing evaluation of customer service to ensure that systems, policies, and procedures are convenient to those being served.
Ensures compliance with requirements of federal, state and community agencies, regulatory authorities, and hospital policies and procedures.
Selects and monitors preceptors in development of their role to facilitate new grad hires incorporation into the unit staff.
Ensures the design, implementation, and evaluation of educational programs for staff.
May provide education planning, documentation, and record keeping for assigned unit(s).
Maintains clinical expertise through a variety of methods, including direct patient care as necessary.
EDUCATION: Bachelor’s Degree in Nursing. (Some positions may substitute a Bachelor’s Degree in a related healthcare field plus relevant experience/training related to the specific skill area, such as Vascular-Urology Lab.)
EXPERIENCE: Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and c ompetencies for assigned area required; evidence of leadership, teaching and interpersonal skills, and documentation of professional development.
LICENSURE OR CERTIFICATION: Current RN license permitting work in the state of Arizona and current Basic Life Support (BLS) certification required. Additional certification may be required per department.