Job Description

Manager Patient Care Services - Emergency Department
Job CategoryManagement
ScheduleFull time
Shift1 - Day Shift

$20,000 Sign On Bonus and Relocation Assistance Avaliable! 

Manager of the Emergency Deparmtnet is responsivle for providing oversight, direction and coordination of the quality improvement, patient safety, care management and regulatory review processes.  The prime candidate for this position is a strong leader who is energetic and engages with others while building confidence and trust. This high volume Emergency Department requires leadership that is always seeking process improvment, has a desire to empower their staff, and is passionate about community centered patient care. 

Tucson Medical Center (TMC) is Tucson’s only non-profit community owned hospital. Employees choose to work at TMC because of our of integrity, community, dedication, and compassion which we show through the exceptional care we provide to our patients and our community. Our passion for caring for the Tucson community has expanded over the last to include community partnerships, new medical specialties, and medical clinics to further provide the care our community deserves.

Why Join Tucson Medical Center?

We don’t only care for our patients, we care for our TMC family too. As a member of our family you can expect to enjoy a wide variety of benefits. In addition to all the benefits you would expect from a leading medical facility (medical, dental, vision, 401K with match) we also provide:

  • Family Style Atmosphere with a Supportive Team 
  • Competitive Pay
  • Career Growth Opportunities
  • Tuition Reimbursement
  • Health and Wellness Coaching
  • Extensive Onsite Gym for $12.00 a Month

Department Inforamtion: 

The TMC Emergency Department is the busiest Emergency Department in Southern Arizona, seeing at least 95,000 patients a year between both the adult and pediatric ED. We have a total of 38 beds separated into 4 pods (North, South, East, and West). Patients are placed into pods based on their triage acuity. The staffing ratio is 1:2 to 1:4 depending on the acuity of the patient. We follow the Emergency Severity Index (ESI) Guidelines for triage of all ER patients. We see a variety of patients within the department – everything from sore throats and simple lacerations to respiratory failure and STEMI patients. TMC has earned certification as a Primary Stroke Center, accreditation as a Chest Pain Center, and the Gold Plus Achievement Award for stroke programs from the American Heart Association/American Stroke Association. There is a separate Behavioral Health Observation Unit located within the Emergency Department. The ED embraces the Lean Methodology and strives for a culture of continuous process improvement to create the best patient care experience for our community and a work environment that excels in teamwork and collaboration. All nurses are required to be CPR, ACLS, PALS, CPI and NIHSS certified.

 

MINIMUM QUALIFICATIONS:

EDUCATION:  Bachelor’s Degree in Nursing. (Some positions may substitute a Bachelor’s Degree in a related healthcare field plus relevant experience/training related to the specific skill area, such as Vascular-Urology Lab.)

EXPERIENCE:  Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and competencies for assigned area required; evidence of leadership, teaching and interpersonal skills, and documentation of professional development.

LICENSURE OR CERTIFICATION: Current RN license permitting work in the state of Arizona and current Basic Life Support (BLS) certification required. Additional certification may be required per department.

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of critical care techniques, tools and responses required to ensure optimal patient care.

  • Knowledge of processes and procedures to follow during a rapid response, code, or stroke call.

  • Knowledge of surgery specialties and how to prepare, assess and provide post-operation patient care to ensure best practices are followed.

  • Knowledge of infectious diseases, OSHA and CMS requirements, microbiology and surveillance practices for infection control.

  • Skill in evaluating performance and recommending improvements.

  • Skill in managing and training staff.

  • Knowledge of position control strategies and forecasting staffing needs.

  • Skill in strategic planning and developing staffing plans to meet not only current needs but future needs.

  • Skill in analyzing financial, staffing and production reports to effectively evaluate staffing criteria.

  • Skill in communicating with staff involved in critical care, and physicians to ensure the proper care of patients.

  • Skill in developing training materials and educating staff in the proper responses for critical care issues.

  • Skill in the use and maintenance of computer systems and programs, especially NRCPR, PC File and Folder, Word, EXCEL, e-mail and attachment capabilities, Outlook, and PowerPoint.

  • Skill in communicating with staff involved in critical care, and physicians to ensure the proper care of patients.

  • Ability to create analyze reports to evaluate staffing needs based on a wide variety of statistical data.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to create analyze reports to evaluate staffing needs based on a wide variety of statistical data.

  • Ability to communicate both in writing and verbally in order to lead, teach and report on issues and effectively deal with difficult situations.

  • Ability to complete routine reports and correspondence.

  • Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.

  • Ability to speak and communicate effectively.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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