Manager Patient Care Services - Adult Medical Surgical Unit 700
Sign on Bonus: $20,000 for 2 or more years of experience
Unit 700 is a 34 bed surgical telemetry unit specializing in the care of post-operative patients of many surgical specialties including vascular, urological, and general abdominal surgeries. The unit provides both pre-operative and post-operative care. Patient education is focused on pain management, wound care, post hospital care, and patient focus to return to their optimal level of functioning. We have a competent and caring staff that consists of registered nurses, patient care technicians, certified nursing assistants and unit associates. Our staff works in close collaboration with our physicians, nurse practitioners, case managers, pharmacists and many other members of the healthcare team to ensure individualized, quality patient care.
Manages a nursing unit or nursing specialty function such as Bed Control or Restorative Services.
Manages staff; interviews, hires and trains; evaluates employee performance; deals with performance problems as appropriate; delegates work assignments effectively; manages operations for quality 24/7 patient care.
Assists in managing department budget.
Designs, with agreement from Director of Nursing (DON), or Director of Behavioral Health Nursing, and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid.
Monitors patient acuity/staffing through the bi-weekly productivity report and takes appropriate action.
Provides safe environment for patients and caregivers, compliant to EOC rules and all regulatory requirements.
Facilitates development of unit specific standards of care with realistic and measurable patient care outcomes.
Provides orientation for the medical staff to Nursing Services.
Promotes continuity of patient care by supporting case management activities; acts as a resource to direct care providers when support services are in conflict with patient care needs.
Promotes an optimum environment in which the patient care team can accomplish mutually developed goals.
Investigates patient complaints and/or incidents, initiating corrective and/or disciplinary action.
Maintains an ongoing evaluation of customer service to ensure that systems, policies, and procedures are convenient to those being served.
Ensures compliance with requirements of federal, state and community agencies, regulatory authorities, and hospital policies and procedures.
Selects and monitors preceptors in development of their role to facilitate new grad hires incorporation into the unit staff.
Ensures the design, implementation, and evaluation of educational programs for staff.
May provide education planning, documentation, and record keeping for assigned unit(s).
Maintains clinical expertise through a variety of methods, including direct patient care as necessary.
EDUCATION: Bachelor’s Degree in Nursing.
EXPERIENCE: Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and competencies for assigned area required; evidence of leadership, teaching and interpersonal skills, and documentation of professional development.
LICENSURE OR CERTIFICATION: Current RN license permitting work in the state of Arizona and current Basic Life Support (BLS) certification required. Additional certification may be required per department.