Manager Organizational Development

SUMMARY:

The Organizational Development (OD) Manager will be responsible for leading and managing the hospital's organizational development strategy. This includes enhancing the hospital's culture, improving efficiency, and contributing to overall business development. The successful candidate will possess exceptional leadership skills, have a deep understanding of change management, and be adept at strategically aligning organizational design with business goals.

ESSENTIAL FUNCTIONS:

Design and implement strategies that align with the hospital's business objectives.

Develop and maintain an understanding of the hospital's business strategy and organizational structure.

Conduct needs assessments and develop appropriate curriculum for employee and leadership development courses.

Develop and conduct employee and leadership training programs to provide support mechanisms for success.

Oversee various programs, including engagement surveys, tuition reimbursement, computer-based trainings, and other retention and compliance efforts.

Lead the development, implementation, and management of Diversity, Equity, Inclusion, and Belonging (DEIB) programs to foster an inclusive workplace culture and promote organizational growth.

Analyze employee relations issues to identify trends, needs for action or policy change; communicate results of analysis to HR leadership.

Act as the main point of contact for business leaders regarding HR-related matters, including transformation projects, organizational change, employee engagement, employee relations, talent development, and succession planning.

Maintain documentation/files related to area of specialty and prepare status reports.

Subscribes to and upholds established standards of behavior.

Works collaboratively and supports efforts of other team members.

Maintains confidentiality and protects sensitive data at all times, including patient information, proprietary information and personnel information.

Adheres to organizational and department-specific safety standards and guidelines.

Adheres to TMCH values of integrity, diversity, accountability, compassion, and teamwork.

Directly manages and leads the work of the Trainers and provides direct supervision, development, and performance management.

Provides a broad range of consultative services to all levels of employees regarding policies and procedures.

Facilitates communication among employees and management. May guide managers and employees on problem solving, dispute resolution, and regulatory compliance.

Reviews evaluations of training courses, objectives and accomplishments.

Develops succession plan which focuses on recruiting talented employees, develop their skills and abilities, and prepare them for advancement, all while retaining them to ensure a return on TMC’s training investment.

Performs related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION:  Bachelor’s degree required.

EXPERIENCE:  Seven (7) years of relevant experience required. Experience in healthcare setting preferred.

LICENSURE OR CERTIFICATION:  None required.  Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred.

KNOWLEDGE, SKILLS AND ABILITIES: 

·       Excellent skills in organization, interpersonal, and advocacy.

·       Proficiency in Microsoft Office Suite and HR software.

·       Ability to work collaboratively with diverse teams and manage multiple projects simultaneously.

·       Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

·       Ability to write reports, business correspondence, and procedure manuals.

·       Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public.

·       Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs.

·       Ability to apply basic algebraic concepts.

·       Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations