Job Description

Manager IS Clinical Informatics
Job CategoryInformation Technology
ScheduleFull time
Shift1 - Day Shift


Position is responsible for leading and managing the Clinical Informatics component of the Information Services (IS) Department under the direction of the Director of Clinical Applications. He/She is responsible for overseeing all activities related to identifying, developing, implementing and maintaining efficient, effective clinical information systems. This role maintains effective relationships with clinical stakeholders and assists in identifying information systems needs and related informatics methodologies as related to information systems. He/she utilizes the knowledge and skills of clinical practice to determine clinical functions that are suitable for computer application and ensure all information systems are consistent with professional standards of clinical practice.

The Manager of Clinical Informatics maintains membership on, or consultation to, appropriate committees, work groups or task forces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of the clinical information system. He/she conducts meetings and presentations effectively and professionally, supports the clinical departments through the development of information systems, methods and processes that enhance direct care, while meeting informational needs of the organization. This position may also be responsible for managing and leading special projects focused on process improvement, business development and marketing of IS services.


Leads and manages day to day operations and evolution of Informatics team within Information Services .

Provides close collaboration between Information Services (IS) staff and clinical providers to optimize configuration and use of technology and automation for quality care, efficiency, and patient safety.

Works cross-functionally to coordinate functionality releases, special updates and software releases.

Acts as a change agent to drive continuous process improvement.

Monitors the use of optimization and change management to assist in the strategic direction of our EMR.

Establishes and maintains consistent standards and methodologies to support customer requirements.

Maintains strong industry, process and product knowledge, paying particular attention to:  (1) trends and issues in health care, clinical practice, healthcare informatics, Joint Commission standards and Meaningful Use requirements; (2) organizational policies and procedures related to clinical practice and the legal implications of the electronic medical record; and (3) clinical applications currently in use and their relationship to other organizational information systems;

Recruits, hires and develops a high performance team.

Provides mechanisms for soliciting ongoing feedback from users. Responds and follows up with staff concerns in a timely manner.

Works effectively with all levels within the organization. Establishes strong relationships at all levels.

Maintains a positive and open attitude to change with an ability to adapt to new situations.

Reviews and analyzes activities, costs and operations data to determine progress towards Informatics goals and financial responsibilities.

Supports and nurtures Lean efforts within the team.

Adheres to TMC organizational and department-specific safety, confidentiality, values policies and standards.

Performs related duties as assigned.


EDUCATION: Bachelor's degree in a clinical field (nursing, pharmacy, medical, etc.) with direct team management and/or four (4) years of direct supervisory and systems application experience. 

EXPERIENCE: Ideal candidate will possess clinical managerial experience within an acute care setting and/or Information Technology setting, leading teams of people, process improvement and system applications.

LICENSURE OR CERTIFICATION: Certifications in clinical informatics, project management, or usability studies preferred.


  • Knowledge of application systems implementation and support of enterprise clinical systems. 

  • Knowledge of leadership and standard discipline in Project Management.

  • Knowledge of industry best practices and products; ability to keep up-to-date with new developments, technologies, and trends through seminars, workshops, professional affiliations, etc.

  • Skill in exercising a high degree of independent judgment and decision-making authority as they relate to supported technologies.

  • Ability to manage multiple projects and priorities in a dynamic environment and adapt to change quickly and positively.

  • Demonstrated ability to be self-directed, with excellent organizational and analytical skills.

  • Must be able to deal with ambiguity and maintain confidentiality standards.

  • Proven track record of building teams and expanding associated programs.

  • Strong leadership abilities with creative thinking and problem solving.

  • Excellent interpersonal skills and the ability to work within a self-directed work environment with minimal supervision and a high degree of self-motivation.

  • Requires a high degree of analytical thinking and problem solving skills within a high demand environment.

  • Strong grasp of technology and its impact on software deployment, usability and learning abilities.

  • Ability to contribute to operational and strategic development of the organization and team.

Application Instructions

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