Manager Imaging Services - Diagnostic Radiology

SUMMARY:

 Manage clinical operations of specific areas of the Imaging Department including, but not limited to, equipment, personnel, scheduling, financial and customer service functions.

ESSENTIAL FUNCTIONS:

Manage and direct the daily operation of assigned areas and staff.

Develop implement, maintain and enforce departmental programs, policies, procedures and protocols.

Ensure and maintain required documentation for compliance with safety, environmental and infection control standards, and with local, state, Food and Drug Administration (FDA) American College of Radiology (ACR), The Joint Commission (TJC) and HIPAA regulations.

Monitor compliance with standards, identify variances or inabilities to meet established targets and implement action to ensure that targets are met.

Direct the maintenance of department facilities, equipment, supplies and materials in a condition to promote efficient, safe and effective services for patients, physicians, and staff.

Market and promote Imaging services to referring physicians.

Represent Imaging services on committees and functions as a liaison among the general public in community relations and marketing activities.

Develop and foster collaboration among clinical departments and affiliated services to ensure an integrated and coordinated approach to providing Imaging services and resolution of customer complaints or problems.

Collaborate with physicians and staff to resolve problems and provide advice concerning technical procedures, techniques, and equipment.

Perform all personnel functions including hiring, evaluations, promotions, disciplinary process and scheduling.

Ensure that all employees are properly oriented, trained, and that annual competencies, certifications, and licensure and education requirements are current.

Enhance professional growth and development of department staff through participation in educational programs, current literature, in- service meetings and workshops.

Develop, implement and apply personnel management policies and procedures in accordance with organizational and department policies; ensure that department and hospital guidelines, procedures and personnel policies are understood and applied to staff.

Develop and implement Performance Improvement plan for Imaging Services.

Work with all levels of the organization to reduce costs, enhance revenues, and achieve effective use of imaging services.

Manage the operating budget within assigned area. Review productivity and labor analysis and adjust staff to meet budget and flex FTE allotment.

Create operational adjustments to ensure operating budgets targets are met.

Evaluate and recommend supplies, new equipment purchase selection and technologies; provide justification and prioritization of such needs; order procedural and operational supplies.

Oversee and ensure that exams and supplies are coded correctly and charged to maximize reimbursement.

Adhere to TMC organizational and department-specific safety, confidentiality, values, policies and standards.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION:  Associate's degree or equivalent from two-year college or technical school.  Bachelor’s degree preferred.

EXPERIENCE:  Three (3) years of management or supervisor experience.

LICENSURE OR CERTIFICATION: Basic Life Support (BLS) certification required.  Additional certification required per department.

KNOWLEDGE, SKILLS AND ABILITIES: 

• Knowledge of the imaging specialty they will be managing.

• Knowledge of management and leadership theory and best practices.

• Skill in evaluating, training and guiding staff, and recommending improvements.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to prepare detailed written reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to work with concepts such as fractions, percentages, ratios and proportions and apply mathematical operations to solve or analyze job-related situations.

• Ability to create financial forecasts and budgets.

• Ability to identify positive or negative variances from expected outcomes.