HIM Technician I - TMCOne

SUMMARY:
Performs a variety of indexing and scanning duties in the Health Information Management department.  Purges microfilm, media, and records.

ESSENTIAL FUNCTIONS:

Indexes documents both internally and externally to identify document type, CSN, MRN, and account number.

Ensures the proper routing in the electronic health record from system.  Identifies errors and corrects as appropriate or escalates as required.

Maintains and updates multiple computer databases to ensure all systems are linked and accurate.

Handles incoming telephone calls and exercises judgment as to the urgency of calls in compliance with applicable hospital and government policies, procedures, and regulatory requirements/statutes.

Verifies accuracy of patient information such as name, hospital number, location in hospital and patient file location and creates medical record folders.

Scans documents and monitors work queues.

Files patient charts in terminal digit order and re-files as appropriate.

Retrieves patient charts as requested to assist in patient care, audits and other department/hospital functions.

Assists in training/orienting department personnel and assists less experienced indexers as appropriate.

Maintains confidentiality and protects sensitive data at all times, including patient information, proprietary information and personnel information in compliance with HIPAA regulations.

Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication. 

Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards.

Performs related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: High school diploma or General Education Degree (GED), or an equivalent combination of relevant education and experience.

EXPERIENCE: One (1) year office experience including six (6) months of related records management experience, preferably in an acute care setting.  Experience with computers is required.

LICENSURE OR CERTIFICATION: None required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrate computer skills in programs such as Microsoft Office Suite to include Word, Excel, Outlook and other programs as well as skill with written, telephone, and manual dexterity tasks.

• Demonstrated skill in using office equipment including FAX machines, copiers and other related equipment.

• Knowledge of hospital and department policies and procedures.

• Ability to save a file to a designated location as well as retrieve file.

• Knowledge of records management and HIPAA regulations as it relates to the release of information.

• Skill in accurately filing and extracting medical information or files.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to complete routine reports and correspondence.

• Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.

• Ability to speak effectively before groups of customers or employees of organization.

• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.