HIM Technician Associate - Quality Assurance Hybrid

SUMMARY:

Performs a variety of indexing and scanning duties in the Health Information Management department.  Purges microfilm, media, and records, intakes records request and collects scanned material from hospital units.

ESSENTIAL FUNCTIONS:

• Collects, sorts, and files indexed documents both internally and externally, identifies document type, CSN, MRN, and account number.
• Ensures the proper routing of documents in the electronic health record from system.  Identifies errors and corrects as appropriate or escalates as required.

·         Maintains and updates multiple computer databases to ensure all systems are linked and accurate.

·         Handles incoming telephone calls and exercises judgment as to the urgency of calls in compliance with applicable hospital and government policies, procedures, and regulatory requirements/statutes.

• Verifies accuracy of patient information such as name, hospital number, location in hospital and patient file location and creates medical record folders.
• Scans documents and monitors work queues.
• Files patient charts in terminal digit order and re-files as appropriate.
• Retrieves patient charts as requested to assist in release of information, audits, and other department/hospital functions.

·         Maintains confidentiality and always protects sensitive data, including patient information, proprietary information, and personnel information in compliance with HIPAA regulations.

• Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication. 
• Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION: High school diploma or General Education Degree (GED) required.

EXPERIENCE: None required. Six (6) months of office experience preferred. 

LICENSURE OR CERTIFICATION: None required.

KNOWLEDGE, SKILLS AND ABILITIES:

·         Demonstrate computer skills in programs such as Microsoft Office Suite to include Word, Excel, Outlook and other programs as well as skill with written, telephone, and manual dexterity tasks.

·         Demonstrated skill in using office equipment including FAX machines, copiers and other related equipment.

·         Knowledge of hospital and department policies and procedures.

·         Ability to save a file to a designated location as well as retrieve file.

·         Knowledge of records management and HIPAA regulations as they relate to the release of information.

·         Skill in accurately filing and extracting medical information or files.

·         Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

·         Ability to complete routine reports and correspondence.

·         Ability to listen and accurately interpret others’ communication or instructions to take appropriate action.

·         Ability to speak effectively before groups of customers or employees of organization.

·         Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

·         Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations