Environmental Services Manager
Undertaking additional manager level job responsibilities in addition to job duties assigned by the previous position. Managerial duties qualify this position as FLSA Exempt.
Manages employees who are providing a sanitary and aesthetically pleasing environment for patient, clinic, office, ancillary, and critically clean (sterile) areas of the hospital.
Effectively manages staff: interviews, hires and trains; provides continuous feedback and evaluates employee performance; appropriately handles performance issues; delegates work assignments for the greatest amount of efficiency and productivity.
Adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Prepares budget, monitors performance, analyzes variances and takes appropriate action.
Implements, administers, and modifies programs to maintain the physical physical environment of the hospital through effective utilization of personnel and materials.
Coordinates planning, scheduling, and implementation of activities to accomplish work in cooperation with other sections of department and/or other hospital departments and services.
Reviews work in progress; checks and inspects as necessary for conformance to job specifications.
Conducts periodic site inspections to assess compliance with hospital and agency safety regulations; maintains appropriate documentation of inspections and follow up.
Demonstrates use of cleaning materials and equipment and explains methods of cleaning to ensure the most efficient and economical use of materials and manpower.
Makes recommendations concerning painting, repairs, furnishings and furniture, relocation of equipment, and allocation of space to improve sanitation, appearances, and efficiency.
Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities.
Ensures compliance with applicable regulatory requirements as well as organizational and department-specific safety standards and guidelines.
Maintains required records, reports, and statistics as directed.
Assists with departmental purchasing of supplies and equipment.
Maintains confidentiality and protects sensitive data at all times, including personnel information, proprietary information, and patient information.
Performs related duties as assigned.
EDUCATION: Preferred Associate’s degree, or an equivalent combination of relevant education and experience.
EXPERIENCE: Five (5) years related experience, two (2) of those years in a supervisory capacity preferably in a healthcare setting.
LICENSURE OR CERTIFICATION: None required.
SKILLS AND KNOWLEDGE:
Knowledge of housekeeping and floor care best practices.
Knowledge of scheduling tasks to provide the least amount of interruption and assigning tasks.
Skill in leading and guiding others.
Ability to complete routine maintenance and troubleshooting of cleaning equipment.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to complete routine reports and correspondence.
Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to perform routine computer tasks (e.g. log in and out, e-mail correspondence, complete daily reports, performance evaluations, etc.).