Donor Relations & Events Manager
The Donor Relations & Events Manager serves as a front line fundraising relationship manager on our nine person development team. Reporting to the Executive Director, Development (EDD), this fulltime position is responsible for developing and implementing engagement and fundraising strategies to enhance and grow revenue and current and prospective donors. This position manages timely implementation and assessment of a comprehensive Donor Relations program. This includes donor reporting, recognition and engagement guidelines, events, donor signage, giving opportunity inventories, benefits, specialized stewardship plans, customized leadership correspondence, related stewardship communications and maintenance and execution of donor intent. The Donor Relations Manager & Events Manager leads the strategy for fundraising and execution for events and supports the Executive Director Development (EDD) and Chief Development Officer (CDO) in meeting fundraising goals.
Manages “We Are Champions” affinity group, serve as the main contact to the “We Are Champions” affinity group, and supports the Chair and Vice Chair and supporting event committees.
Designs, documents, and implements a systematic and integrated donor relations program.
Establishes and manages information tracking processes regarding acknowledgement, recognition, and on-going communications to enhance their relationship with TMCH Foundation and increase the likelihood of continued contributions.
Partners with Major Gift colleagues to create and execute thoughtful strategies for prospects and donors, working independently and in collaboration with the EDD, CDO, foundation colleagues, other members of the development team, physicians, health care providers, senior leadership, and volunteers to create meaningful opportunities for individual donors and prospects to become closer to the hospital.
Interfaces and provides direction to other intra-department teams to help create a donor-centric culture.
Develops, maintains, and evaluates the effectiveness and efficiency of the donor relations programs.
Ensures that current and future protocols are documented and adhered to, including annual budget creation and tracking.
Collaborates with development communication stakeholders on all stewardship communication strategies and projects.
Ensures donors are recognized for their giving and provided with impactful communication and storytelling which is conveyed in a way that is understandable and exciting, identifying what is meaningful to donors and addressing the underlying motivations that fuel giving and inspire long-term support.
Manages TMCH Events; these include the annual Gala, Hook ‘n Slice; Radioathon and Rock n Rodeo donor stewardship and cultivation events.
Responsible for overseeing event budgeting and cost center 981 while managing vendor relationships and coordination of event logistics.
In collaboration with the EDD, leads event sponsorship process and serves as the point person with sponsors to coordinate details of sponsorship including billing, recognition, website updates, and other logistics
Assists the EDD and CDO in meeting fundraising goals through meeting coordination and management, preparation of reports and event sponsorship proposals.
Attends regular meetings and provide input and feedback as warranted and appropriate.
Maintains attention to detail as well as grasp the big picture, while advancing individual relationships along the continuum of donor activity.
Demonstrates TMCH Foundation’s core values customers, employees, and visitors; and provided quality service in the performance of work assignments and duties.
Performs other duties as assigned or requested.
EDUCATION: Bachelor’s degree or an equivalent combination of relevant education and experience.
EXPERIENCE: Three (3) to five (5) years’ experience in fundraising or related field at a large non-profit institution. Progressive experience and demonstrable success in fundraising required.
LICENSURE OR CERTIFICATION: None Required
KNOWLEDGE, SKILLS AND ABILITIES:
- Working knowledge of all aspects of non-profit fundraising.
- Knowledge of non-profit organizations and laws governing non-profit organizations.
- Excellent writing, speaking, interview and listening skills.
- Excellent time management and organizational skills.
- Ability to make introductory phone calls to get appointments with donor prospects. Ability to main donor confidentiality.
- Demonstrated successful communication skills; strong interpersonal communication skills to interact effectively with donors and prospects and represent the TMCH Foundation; written and oral communication skills with the ability to conceptualize and articulate in clear and simple way.
- Strategic and analytic thinking, organization, ability to motivate and gain cooperation from a wide range of individuals including physicians, health care workers and administrators, and senior leadership to meet objectives
- Ability to understand the needs and interests of major gift donors in order to develop relationships with them and the hospital
- An ethical fundraising professional who is motivated, attentive to detail, intellectually curious and who possesses extraordinary communications skills
- Must be able to work independently, as well as be part of a collaborative, inclusive and supportive team
- Raiser's Edge experience a plus