Job Description

Director Employment Engagement and Culture
Job CategoryManagement
ScheduleFull time
Shift1 - Day Shift

SUMMARY:

The Director Employee Engagement and Culture reports to the Senior Vice President of Human Resources.  This role leads shaping employee experiences and cultural strategy to create exceptional employee experiences, fostering an environment where people feel they belong and matter.  The role utilizes direct input that informs employee engagement, and relies on both internal and external sources of counsel to shape key moments in the employee lifecycle.  This role will support diversity, inclusion & belonging programs and initiatives within region.  Will develop and lead Tucson Medical Center’s (TMC’s) comprehensive strategy that supports employee engagement and retention.  Objectives include achieving consistent leadership norms and eliminating leader skills variance across the leadership team.  Building organizational resilience and establishes a best place to work environment as recognized across the organization.  Will lead TMC’s Inclusion, Diversity, Equity and Access (IDEA) journey.  This role partners with all TMC leaders and employees to create a triad focused on TMC’s workforce, job satisfaction and engagement. 

MINIMUM QUALIFICATIONS

EDUCATION:  Bachelor’s degree and Master’s degree required.

EXPERIENCE:  Seven (7) years HR experience with three (3) – five (5) years in a culture, engagement and/or employee experience role.  Experience is healthcare preferred.

LICENSURE OR CERTIFICATION: None required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Exceptional relationship building skills and ability to interact comfortably with executive management
  • Thrives in a high expectation, face-paced environment.
  • Able to manage multiple competing priorities.
  • Demonstrated significant experience and measurable success in a combination of inclusion, diversity, employee experience, workplace culture and employee engagement.
  • Cultural awareness and knowledge of current principles, methods, and tools of workplace culture.
  • Excellent communicator and collaborator, with the ability to build trusting relationships and engage and connect with employees across all levels of the organization.
  • Able to connect, advise, and influence leaders.
  • Proven track record of collecting and using data, focused on employee engagement data.
  • Has created and measured impactful strategies and programs based on data insights.
  • Proactive, creative, and innovative.
  • Organized and disciplined with strong project management capabilities.

 

ESSENTIAL FUNCTIONS:

Develops and delivers high-impact leadership, cultural and retention initiatives focused on performance management, team engagement and team retention.

Utilizes biannual employee survey data to recognize engagement opportunities, leads manager’s action planning, and sustains process by deploying focused surveys to measure improvement.

Establishes reward & recognition initiatives that encourages and reinforce behaviors that demonstrate a commitment to TMC’s mission, vision and values, patient experience and high reliability goals — creating a culture of recognition.

Collaborates with leaders driving mandatory strategies that assure growth of employee engagement at the operating units and departments resulting in improved retention and engagement.

Utilizes data from exit interviews, stay-interviews, leader coaching sessions and new hire meetings to recommend and implement solutions to retention.

Acts as a change agent to help leaders address drivers of work related distress, utilizing best practices in change management. 

Partner with the human resources team, the Inclusion, Diversity, Equity and Access team, TMC leaders and staff to ensure a culture that is equitable and inclusive .

Owns cultural assimilation as it relates to new employees, existing team members and remote staff.  Continually improving pre-boarding, on boarding and orientation for leaders and employees. 

Drives a listening culture and builds feedback mechanisms into employee engagement activities and internal communications to enable employees to have an opportunity for dialogue.

Develops employee recognition strategies to include reviewing, evaluating and making recommendations for system and departmental recognition programs.

Culture and Values

Connects to and lives our overarching mission of “providing exceptional healthcare with compassion”.  Values inclusion, diversity, equity and access and helps drive our strategy forward.  Challenges the status quo and seeks opportunity for continuous improvement. 

Is a leader and a culture carrier for the organization.  Is socially responsible and engaged in community initiatives. 

Identifies and leverages thought leadership, sponsorship, speakers, and other options (ex. LGBTQ Pride) and culture recognition opportunities (ex. HRC Corporate Equality Index, Working Mother, Modern Healthcare, etc.) that strengthens TMC’s reputation as the employer of choice in the community.

Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards.

Performs related duties as assigned.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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