Director Cardiovascular and Neurosciences Service Line
Provides overall strategic and operational leadership for the Cardiovascular and Neurosciences Service Line. Will create an environment that is responsive to patient needs and that will strengthen and support a positive working relationship between TMC and the physicians. Primary responsibilities are: to assure that safe and cost effective services are provided to TMC’s patients by an engaged group of community and hospital-based physicians; to provide coordinated leadership of selected units/departments; and to serve as the primary point of contact for physicians and practices utilizing the organization’s facilities. Supports the Cardiovascular and Neurosciences Service Line in accordance with the terms and conditions outlined in applicable Service Line Agreements (SLA’s). Accountable for the provision of quality patient care through the implementation of efficient patient process management, service integration, effective recruitment, retention and development of staff, capital planning and new program development. Works collaboratively with key stakeholders to expand and grow cardiovascular services at TMC HealthCare.
Cardiovascular Service Line:
- Provide operational leadership of all facets of cardiovascular operations at TMC.
- Support business development, marketing, new product identification and strategic planning for cardiovascular services.
- Enhance the organization’s position in the market with regard to the visibility and usage of the service line.
Serve as liaison to cardiovascular physicians and practices that utilize TMC services.
Promote service line efficiencies and quality of care through process improvement initiatives.
Develop and sustain physician relationships to increase involvement and recruitment of community referring physicians.
Support the attainment of SLA metrics.
Responsible for service line financial reporting and data collection as required by SLA’s and for internal monitoring of quality of care and financial performance.
Mange the cardiovascular SLA to ensure the strategic direction is aligned with the overall expectations, desired outcomes and daily operations.
Manage assigned divisions, departments and units as assigned.
Provide matrix oversight of all hospital departments and services that impact the quality and cost efficiency of the cardiovascular service line.
Utilize Lean principals in all facets of the operations as necessary to continuously improve the value to the patient.
Represent the Cardiovascular Service line in all aspects of TMC operations and management.
Partner with leadership, physicians and stakeholders, responsible for the full integration of cardiac services to achieve the highest levels of clinical quality outcomes, patient satisfaction and affordability.
Provide administrative direction in the implementation and application of appropriate policies, procedures and standards of care.
Performs related duties as assigned.
Neurosciences Service Line:
- Works in a dyad relationship providing service line coordination for access and care for patients across all specialties and locations that provide neurological services.
- Collaborates with physician leadership to identify, pursue, and implementing strategic opportunities that ensure system-wide growth of the service line.
- Creates standards of performance and ensures proper resourcing of strategic and tactical plans to meet or exceed the standards for growth, access, quality, efficiency and patient safety for the service line.
- In partnership with the Chief Operating Officer serves as the administrative leader for the Neurosciences Service Line. Includes setting and achieving service line goals and objectives across system-wide services and sites and facilitating the resolution of key operational issues.
- Collaborates with operational leaders on performance of staff and resources of multiple inpatient, outpatient and procedural areas, promoting teamwork between/among all neurosciences clinical areas within the service line.
- Assures alignment of performance, service, and economic incentives across the service line.
- Responsible for identifying, pursuing, and implementing strategic opportunities for growth and innovation.
Performs related duties as assigned.
EDUCATION: Bachelor’s degree in a related field (Master’s degree highly preferred).
EXPERIENCE: Strong clinical background in cardiac, cardiovascular services. Five to ten (5-10) years of management experience in a related field.
LICENSURE OR CERTIFICATION: Clinical certification(s) as dictated by the service line.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of the cardiac product line and current technology.
Ability to read, analyze, and interpret technical journals, extensive financial reports, and/or legal documents.
Ability to respond to sensitive and/or confidential inquiries or complaints from regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with concepts such as fractions, percentages, ratios, and proportions and to apply mathematical operations to solve or analyze job-related situations.
Ability to create financial forecasts and budgets.
Ability to identify positive or negative variances from expected outcomes.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.