Coordinator Senior Services - Community Benefit Seniors
Under the supervision of the Director, TMC for Seniors, coordinates activities and programs of the Senior Services department. Utilizes strong communication skills to engage staff, healthcare providers and a diverse community in various programs and volunteer and referral opportunities. Prepares and plans community activities, coordinates outreach to the senior community, and prepares marketing materials, and researches and creates various materials to present at community events.
Coordinates planning, organizing and monitoring of programming for TMC for Seniors Activities.
Assists with volunteer programs including recruitment, retention, orientation and training sessions for all volunteers.
Responds to routine questions from patients, visitors and the community to the functions and activities of TMC for Seniors and the hospital.
Develops and maintains community relationships for marketing and community affairs purposes.
Provides eldercare consultation services to patients, staff, and the community.
Coordinates, writes and produces a variety of internal and external publications, newsletters, curricula, and calendar; prepares informational materials for patients, caregivers and the community at-large.
Works with team to plan and execute events and programs, including coordination of vendors and other outside resources as needed.
Helps to set-up and prepare for classes as needed.
Serves on community based committees and boards as appropriate and aligned with organization’s mission.
Performs related duties as assigned.
EDUCATION: Bachelor’s degree from an accredited institution in Social Work, Gerontology or related field or equivalent combination of experience and education. Masters’ degree in Social Work, Gerontology or related field preferred.
: Five (5) years of related professional experience; five (5) years working with older adults and experience in program development and implementation preferred. Full working knowledge of the aging network is required.
LICENSURE OR CERTIFICATION: None Required
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge of aging issues including demographics, national trends and emerging issues.
- Understanding of issues and dynamics related to volunteerism.
- Working Knowledge of the Aging Network including local, state and national community resources.
- Knowledge of volunteer coordination including recruitment, training and retention.
- Ability to motivate volunteers, staff and older adults.
- Strong communication skills; ability to work with and supervise a diverse workforce of volunteers.
- Skill in writing program materials to advertise, explain and communicate a variety of topics related to older adults.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public.
- Ability to add, subtract, multiply, and divide using whole numbers.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.