Coordinator Compliance and Training Environmental Services
SUMMARY: Develops, implements, and manages compliance training, quality improvement, and employee development programs to ensure a sanitary and aesthetically pleasing environment for patient, clinic, office, ancillary, and critically clean (sterile) areas of the hospital.
Works directly with EVS department manager and supervisors to support the department by managing and administering the following: EVS housekeeping program, ATP software, training and development calendar, new employee orientation.
Implements, manages and monitors the EVS Quality Assurance program.
Provides inspection schedules, analyzes data to support development of action plans for areas not meeting standards.
Manages and facilitates the training of EVS staff, maintains training records and provides supervisors with staff competency evaluation schedule.
Implements, administers, and modifies programs to maintain the physical environment of the hospital through effective utilization of personnel and materials.
Supports quality improvement initiatives through team participation, data collection, process change implementations, and other activities.
Collaborates with regulatory compliance officer to assure regulatory requirements for EVS standards are met. Ensures compliance with applicable regulatory requirements as well as organizational and department-specific safety standards and guidelines.
Maintains required records, reports, and statistics as directed.
Maintains confidentiality and protects sensitive data at all times, including personnel information, proprietary information, and patient information.
Adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication.
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards.
Performs related duties as assigned.
EDUCATION: Associate’s degree required. Bachelor’s degree in business administration, healthcare administration, or closely related field preferred.
Or an equivalent combination of relevant education and experience.
EXPERIENCE: Five (5) years of experience in training, quality improvement or program management, two (2) of those years in a lead or supervisory capacity preferably in a healthcare setting.
LICENSURE OR CERTIFICATION: None required.
SKILLS AND KNOWLEDGE:
Knowledge of housekeeping and floor care best practices.
Knowledge of scheduling tasks to provide the least amount of interruption and assigning tasks.
Skill in leading and guiding others.
Ability to complete routine maintenance and troubleshooting of cleaning equipment.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to complete routine reports and correspondence.
Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to perform routine computer tasks (e.g. log in and out, e-mail correspondence, complete daily reports, performance evaluations, etc.).