Assesses, plans, implements and evaluates clinical information system support needs for patient care operations according to policies, procedures, protocols, and standards. The clinical informaticist is responsible for clinical system assessment, workflow charting, process analysis, and identifying and implementing clinical information system solutions.
Analyzes tasks/systems/problems, determine possible solutions, and design, implement and evaluate most effective solution; participates in aspects of planning, design, development, testing and implementation of clinical information systems with strong attention to detail.
Works effectively with all levels within the organization; acts as a liaison with staff to assess their needs and provide information and support as needed; maintains a positive and open attitude to change with an ability to adapt to new situations.
Sets priorities and utilizes problem-solving techniques with minimal direction and appropriate collaboration.
Maintains comprehensive clinical testing plans to verify outputs and system integrity.
Takes part in the change control process, which manages all changes to the clinical information systems.
Uses workflow process modeling to assess the need for and/or use of information systems to support and enhance clinical practice.
Has a strong desire to enhance clinical practice with technology.
Maintains current knowledge of health care and clinical issues, organizational policies and procedures, information/clinical software trends.
Ensures that new or modified clinical information systems maintain patient confidentiality and privacy in accordance with HIPAA, TJC, and other regulatory agencies.
Adheres to Standards of Work (SOW).
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Participates in on call support and customer rounding activities.
Performs related duties as assigned.
EDUCATION: Bachelor’s degree is required in healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval. Certifications in clinical informatics/applications highly preferred.
EXPERIENCE: Four (4) years of clinical experience in an acute care or ambulatory setting performing direct patient care and one (1) year of experience participating with clinical informatics. CPOE configuration and Clinical Pathways experience preferred. Epic certification preferred.
LICENSURE OR CERTIFICATION: Recommend that clinicians, including RN’s, maintain their current state licensure, preferred. Will be required to certify on one or more EPIC applications and maintain certification.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of clinical functions and work flow.
Knowledge of clinical analysis.
Skill in evaluating systems and making recommendations for efficiency or listening to users and recommending modifications to allow computer systems to perform as needed.
Ability to read, analyze, and interpret general clinical periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, correspondence, and document workflows.
Ability to effectively present information and respond to inquiries from staff.
Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs; ability to apply basic algebraic concepts.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define and describe the relationship between clinical workflows, guidelines, care plans, pathways, and decision support to improve healthcare outcomes.
Skilled at problem definition and data collection by establishing fact and drawing valid conclusions.
Skilled at persuading clinical and medical staff to adopt new workflows and tools using change management principles.
Broad knowledge of hospital operations and associate technologies.
Strong knowledge of systems analysis, workflow planning, gathering business requirements and transforming them into functional specifications.
Knowledge of current IT security standards, applicable privacy laws, TJC, DHS, State & Federal accreditation standards, etc.