Chief Health Information Officer
The Chief Health Information Officer (CHIO) provides leadership, vision and partnership with leaders on strategic priorities to define, build and deliver effective solutions that enhance patient care through the innovative use of technology. By integrating data analytics, process improvements and fostering clinician input, the Chief Health Information Officer (CHIO) selects, designs, develops implements and optimizes clinical information technology systems that help clinicians deliver quality patient care while enabling the operating unit to achieve its operational goals. With a focus on quality, safety, usability and process improvement, the CHIO works with the Chief Medical Officer (CMO), the Chief Information Officer (CIO) and the Chief Operating Officer (COO) to establish technology and information management priorities for the operating unit and its physician community. The CHIO oversees the clinical component (such as physician and nursing workflows) related to the implementation, adoption, optimization, and support of clinical information systems. Act as a clinical representative from the operating unit on Electronic Health Record (EHR), Clinical IS and Quality committees and serve as needed in TMC clinical IT leadership roles. The CHIO serves as the primary physician and advanced practice provider bridge between technology and clinical care delivery within all facilities, ambulatory areas, networks, and the medical group practices, focusing on the needs of the provider and patient community. Participate in Population Health initiatives by participating in aligning process, technology and people to enhance high value care delivery. This role also has dotted reporting relationship to the CMO in the health system. This role helps direct, prioritize and sponsor health information technology projects that support the mission of Tucson Medical Center (TMC). Health IT implementations, adoption/usage, maintenance, and optimization must continue to support the strategic goals of the organization including the goal to employ a highly integrated health IT structure using standardized workflows, Business Intelligence/Analytics, and decision support in a continuum of care throughout all TMC from Home Health to Medical Practices, hospital care and partnerships and affiliations. This role is also responsible for ensuring that health IT implementations and adoption support all compliance and audit regulations. Through leadership, influence, a commitment to transparency and knowledge of both healthcare and Clinical Informatics, the incumbent educates providers and clinicians regarding the critical contributions that health IT systems make to patient care and to their individual practices. The incumbent also promotes population health and data driven improvements by using analytic tools that lead to decreased variation from “Best Practice” methods and improved clinical outcomes, patient satisfaction and operational efficiency. Finally, this position guides the strategic direction and thought for Clinical Informatics and alignment with the TMC overall strategic plan
Seasoned clinical leader and IT/IS leader with proven track record of developing technology strategies that deliver business value and managing IT/IS operations for complex, distributed health care organizations with experience as typically acquired during 3+ in a leadership position and 4+ years’ experience in health care IT
Recent experience in clinical practice and a background in health information technology
Demonstrated experience showcasing excellent project management and effective leadership of multidisciplinary teams that successfully delivered various hospital information technology solutions
Comprehensive management experience demonstrating leadership across with healthcare organizations with the ability to build relationships and establish credibility with clinicians across facilities and medical practices
Communicate clinical informatics needs for Tucson Medical Center Healthcare (TMCH) across the clinical care continuum, ensuring effective alignment between provider and IS&T initiative, including maintenance/ optimization / continuous improvement of core Electronic Health Records.
Effectively lead and influence other physician and non-physician informatics specialists to improve the continuity and continuum of clinical care
Provide physician leadership on integrating analytics into clinical workflows and physician adoption of analytics tools, including support of data extraction to support the continuum of care and Clinical Decision Support (CDS)
Lead major clinical information system implementations/optimizations and develop post-implementation strategies to support provider adoption/usage that promotes satisfaction of employed, contracted, and independent community providers
Help develop education, training, programs, and services in Clinical Informatics for patient care, quality/clinical resource management, and performance improvements
Chair Medical Informatics Committee (MIC) and participates in Clinical Informatics Committee (CIC), IS&T committee, and other groups as needed to focus on clinical, operational, and community partner organization and alignment
Build relationships with providers to understand their needs, develop strategies that address their specifications for more effective use of technology/connectivity/information, and improve patient safety/patient care/clinician efficiency/customer satisfaction
Identify best practices thru review of national trends/experiences/approaches in health information systems, and then participate in the development of clinical content/clinical rules/decision support tools to support evidence-based medicine
Participate in design and evaluate collection of clinical data (outcomes, disease, and episodic categories) to provide personalized and predictive health care; engage community to contribute to data analytics and health information exchange
Partner with the Nursing Informatics to develop and implement clinical/medical protocols to ensure that all staff is aligned on best practices, education/training, and communication
EDUCATION: Bachelor’s Degree in Business Administration, Computer Science or Health Care related field and Doctorate of Medicine required. Master’s Degree in Business Administration or computer science preferred.
EXPERIENCE: Four (4) years in the clinical informatics function. Three (3) years of clinical management / medical leadership experience. Experience in a large-scale change efforts in the clinical and/or informatics function.
LICENSURE OR CERTIFICATION: Current board certification in a clinical field, with unrestricted license to practice medicine in the state of Arizona. Active certifications in Epic Applications and/or Clinical Informatics preferred.