Administrative Support Coordinator - Radiology
Provides a wide variety of skilled administrative support to establish and maintain documents, daily functions of assigned area, develops reports and processes to ensure procedures are followed. Schedules exams, coordinates physicians, patient rooms, hemostasis/recovery, etc. Depending on department, may track implantables per patient (legal requirement) and/or utilization statistics and forwards them to Director (to aid in evaluating cost per case and vendor compliance).
Enters accurate admission, visits, and supplies usage data into computer; enters corrections, updates or revisions of copy on tape, card, disk or other storage material.
Operates word processing equipment to store, edit, format, print and revise letters, memos, statistical tables, reports, forms, labels and other printed material.
Operates in basic spreadsheet environment to maintain records.
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
Conducts volume analysis for product lines.
Schedules appointments on Encompass or Cadence scheduling system; refines a highly-complex schedule with multiple clients; Answers telephones, routes callers, takes messages and provides routine information to callers.
May perform duties of EWS scheduling.
Cross references data to assure accuracy and completeness.
Maintains highly-sensitive records such as implantable registry (beyond scope of unit associates).
Acts as liaison with hospital personnel and outside agencies to resolve operational obstacles.
Maintains physician schedules and communications.
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Performs related duties as assigned.
EDUCATION: Associate's degree or equivalent from two-year College or technical school; or an equivalent combination of relevant education and experience.
EXPERIENCE: One (1) year of scheduling or medical office experience, preferably in an acute care setting.
LICENSURE OR CERTIFICATION: None required