Administrative Support Coordinator - Employee Health
Provides office management functions to ensure compliance with employee health and worker’s comp regulations. Performs record management by maintaining up to date files for employees, volunteers and new employees. Develops forms, runs various reports and queries, and updates PeopleSoft with immunization and health compliance information. Greets customers coming into the office, screens calls, provides information and follow up when necessary. Tracks new employee, volunteer and worker’s comp records, schedules appointments, and then provides status and report of findings daily. Pulls and copies immunization records as necessary.
Enters accurate admission, visits, and supplies usage data into computer; enters corrections, updates or revisions of copy on tape, card, disk or other storage material.
Operates word processing equipment to store, edit, format, print and revise letters, memos, statistical tables, reports, forms, labels and other printed material.
Operates in basic spreadsheet environment to maintain records.
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties.
Conducts volume analysis for product lines.
Schedules appointments on Encompass or Cadence scheduling system; refines a highly-complex schedule with multiple clients; Answers telephones, routes callers, takes messages and provides routine information to callers.
May perform duties of EWS scheduling.
Cross references data to assure accuracy and completeness.
Maintains highly-sensitive records such as implantable registry (beyond scope of unit associates).
Acts as liaison with hospital personnel and outside agencies to resolve operational obstacles.
Maintains physician schedules and communications.
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards.
Performs related duties as assigned.
EDUCATION: Associate's degree or equivalent from two-year College or technical school; or an equivalent combination of relevant education and experience.
EXPERIENCE: One (1) year of scheduling or medical office experience, preferably in an acute care setting.
LICENSURE OR CERTIFICATION: None required