Administrative Assistant - Case Management

SUMMARY: 

Join Our Team as a Case Management Administrative Assistant at Tucson Medical Center!

Are you a highly organized, motivated individual with a passion for supporting dynamic healthcare teams? The Case Management Department at Tucson Medical Center is seeking a dedicated Administrative Assistant who thrives in a fast-paced environment and is eager to grow within a supportive and mission-driven team.

Key Qualifications: We’re looking for candidates who bring more than just healthcare and administrative experience-you bring a mindset of continuous learning, strong interpersonal skills, and the ability to stay composed and efficient under pressure.

The ideal candidate will be:

• Proficient in Microsoft Office 365 Suite, including:
  • Teams
  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Forms
  • SharePoint
  • OneDrive
• Experienced with EPIC or similar EHR systems.
• A strong communicator who is receptive to feedback and open to coaching.
• Excellent with time management and able to prioritize multiple tasks.
• A team player who values professionalism and collaboration.
• Someone who takes initiative and is a lifelong learner invested in professional growth.

Additional Qualities & Competencies to Consider Including:

• Must demonstrate sound judgment, integrity, and discretion when handling confidential patient and operational information.
• Strong written and verbal communication skills are essential. Must be comfortable interacting with physicians, nurses, social workers, leadership, and external community partners in a professional and courteous manner.
• Must be proactive, resourceful, and able to anticipate needs in a fast-moving department. Strong critical thinking and problem-solving skills are a must.
• Ability to adapt to frequent changes in workflow, technology, and departmental priorities is essential.
• We’re looking for someone who brings a positive, growth-oriented mindset, values collaboration, and is committed to fostering a respectful, inclusive team environment.

At TMC Health, we believe in building strong, respectful, and responsive teams. If you are ready to make a difference and grow your career in healthcare, we encourage you to apply today! 
 

MINIMUM QUALIFICATIONS

EDUCATION:  High school diploma, general education degree (GED), or one-year certificate from college or technical school required.

EXPERIENCE:  Four (4) years of skilled administrative staff support experience, or an equivalent combination of relevant education and experience required.  Proficiency in Microsoft Office Suite products required.

LICENSURE OR CERTIFICATION: None required

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of secretarial and office management functions and support.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to complete routine reports and correspondence.
• Ability to listen and accurately interpret others' communication or instructions to take appropriate action.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and compute rate, ratio, and percent, and to draw and interpret bar graphs; ability to apply basic algebraic concepts.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.