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Job: Senior Help Desk Support Specialist - IS Customer Support

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Jobing Description

Job Title: Senior Help Desk Support Specialist - IS Customer Support
Job ID: 307609

Full/Part Time: FULL TIME

TMC is looking for a dynamic, energetic Help Desk Support Specialist to join our team. TMC is a HIMSS Stage 7 hospital and recently named 100 Most Wired Hospitals – which means we’re leading the way with technology that enables better patient care. If you have a background in customer service, supporting technology such as Windows, Microsoft Office products, applications, userid provisioning and more, we encourage you to apply. We’re looking for someone with a strong customer focus, ability to multi-task, work with a wide variety of customers including clinical and business users and work well within a positive team environment.Includes 1st level systems administration support of computer systems, server and interface monitoring. Responds to and resolves customer issues and inquiries via telephone and email. Documents, tracks, dispatches and monitors problems to ensure timely resolution. Knowledge and proficiency with Windows operating systems, Microsoft Office products, Active Directory and other technologies required. Healthcare and/or experience with an EMR a plus. Industry standard certifications (A+, HDI, etc.) also a plus.Minimum Qualifications:Associate's degree or equivalent from two-year college or technical schoolSix months of related experienceAdditional experience may substitute for education requirement on a year-for-year basis

Because it is important for healthcare providers to promote a healthy environment and lifestyle, Tucson Medical Center has implemented a tobacco-free hiring policy. Effective October 1, 2010, TMC will no longer hire applicants who are users of tobacco products. By submitting an application with Tucson Medical Center you agree to commit to being tobacco-free.

Reasonable accommodations necessary to apply for employment of individuals with disabilities are available upon request. Any individual seeking accommodations should contact the Director of Human Resources at 520-324-2775.

It is the policy of this facility to provide equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, age, disability, status as a Vietnam-era or special disabled veteran or any other characteristic protected by state, federal or local law. This facility prohibits any such unlawful discrimination.

Skills / Requirements

See Above

Locations


2695 N. Craycroft
Tucson, AZ 85712

5301 Grant Road
Tucson, AZ 85712
Tucson Medical Center
5301 E. Grant Road
Tucson, AZ 85712
2695 N. Craycroft
Tucson, AZ 85712
5301 Grant Road
Tucson, AZ 85712
Tucson Medical Center